Think of me as your GeekSquad mom friend who knows a little about everything and can help you navigate the digital world.

Been hacked? I can help you get back on track and more secure, PLUS, I will help you understand where security is important and common ways to spot hacking attempts.

Hate the Google Suite? Having to log into an account to see or view something? Things lost in your Google Drive? Want to become more proficient, I can help.

New computer/phone/technology? I can help you set up, back up, transfer, and understand your technology. 

Tech help services

I’ll come to you and help you navigate, fix, understand or overcome any technical or digital problems you are having.

Services Offered:

  1. Device Setup and Configuration: From smartphones to laptops, I can help you in setting up and configuring your device(s).
  2. Software Installation and Troubleshooting: Need help installing or troubleshooting software applications? I will troubleshoot, advise, and teach you all you need to make an informed decision or get you going.
  3. Data Backup and Recovery: Don’t let data loss derail your productivity. I am happy to advise and help implement storage and backup solutions to protect and ensure your important files and documents are safe and accessible.
  4. Network Setup and Optimization: Need help navigating your home Wi-Fi network or integrating smart home technology? I can help make sure you’re connected, protected and ensure the best integration and performance for your connected devices.
  5. Digital Security Consulting: Safeguard your online presence with digital security. Let’s review your current security measures, identify potential vulnerabilities, and recommend best practices to protect your sensitive information. PS, I’m a BIG fan of password management software, most especially 1Password.
  6. Tech Support and Troubleshooting: Have a tech-related question or encountering a frustrating technical issue? I’m here to listen, understand and work with you to troubleshoot and find the right solution that fits YOU.
  7. Customized Training and Education: Empower yourself with the knowledge and skills needed to navigate the digital landscape confidently. I’ve been asked if I teach because I love to help people understand and have the ah-ha moment. I can provide customized training to cover a wide range of topics, tailored to your specific needs and skill level.

Calendar: Learn how to create and manage events, share calendars, and make your schedule searchable

Docs: Take your creative collaboration further with comments and action items, personalized preferences, and the Google Docs Explore tool

Drive: Do more with your assets with details on how to organize, protect, and share files

Gmail: Explore actions, settings, and features that can help you better organize your inbox and compose more engaging emails

Meet & Chat: Discover how to do more as a team by managing video meetings and collaborating using instant messages

Sheets: Create, edit, and collaborate on spreadsheets directly in your browser with no additional software required

Slides: Create and collaborate on professional presentations for proposals, sales, marketing, and training

Everyone has a spreadsheet, document, stack of papers, or notebook full of passwords. You’re not alone in being frustrated by the increasingly complex password requirements, authentication, and keeping track of it all- not to mention if you have to share passwords with family members or coworkers.

I highly recommend 1Password as a password manager. It has yet to fail me and has not had issues like other password managers have had. It can be a bit challenging to learn how to use a new product, and since 1PW is a robust solution, I can help you integrate and learn how to use it effortlessly.

1Password works on all of your devices and every major web browser, including Chrome, Firefox, Edge, Brave, and Safari. It gives you instant access to all of your passwords and other digital secrets at the exact moment you need them.

Everything connects to the internet these days and homes are getting smarter than ever. If you don’t know or care about the difference between 2.4 or 5G networks, but your printer needs to be connected, I can help. 
Smart home accessories? I can help you configure them to do just what you want and help you learn and understand all the capabilities smart things have to offer.

 

New software? Not sure how exactly to install the Microsoft apps on your Macbook? Syncing issues? A new app that you can’t figure out how to use?

I can help you install, configure, troubleshoot, and even advise on solutions if you are evaluating a software or program to invest in.

Book Me!